Contact Us
Holiday Homes Bosnia
Customer Support
We believe in delivering a seamless and delightful experience from the moment you consider booking until the end of your stay.
- +387 64 45 73 515
- support@holidayhomesbosnia.ba
- Barska 59, 71210 Ilidža, Bosnia and Herzegovina
Feedback and Suggestions:
Your Voice Matters
We value your feedback and appreciate the opportunity to enhance your experience continuously.
Share your thoughts, suggestions, or stories with us at feedback@holidayhomesbosnia.ba. Your insights help us grow and evolve, ensuring our services align with your expectations.
Our Promise: Timely and Personalized Assistance
Expect prompt and personalized responses from our customer support team. We understand that every traveler is unique, and so are your needs. Rest assured, we are here to tailor our support to ensure your holiday is stress-free and memorable.
Emergency Support: We're Here Around the Clock
For urgent matters during your stay, our 24/7 emergency support line is available. Call us anytime at +387 64 45 73 515, and our team will swiftly address your concerns.
(FAQs): Instant Solutions at Your Fingertips
Explore our comprehensive FAQ section to find quick answers to common queries. From reservation details to local insights, we’ve compiled a resource to make your journey with us even more straightforward.
Frequently Asked Questions (FAQs)
Our properties are carefully curated to ensure a comfortable stay. Amenities vary by property but often include essentials like Wi-Fi, fully-equipped kitchens, and linens. Specific details can be found on each property’s listing page.
You can reach our Customer Support team via email at support@hhb.viva-mont.com, by phone at +387 64 45 73 515 , or through the live chat feature on our website. We’re here to assist you every step of the way.
Detailed check-in instructions will be provided in your confirmation email closer to your arrival date. This typically includes information on key retrieval, property access, and any other relevant details.
Yes, we encourage guests to share their experiences! You will receive an email after your stay with a link to leave a review. Your feedback helps us improve and assists future travelers in making informed decisions.
We appreciate your input! Feel free to share your thoughts, suggestions, or stories with us at feedback@holidayhomesbosnia.ba Your feedback is invaluable in enhancing our services.
Our cancellation policy varies by property and can be found on the booking page before confirming your reservation. We recommend reviewing the specific cancellation terms for the property you’re interested in.
Booking with us is simple! Visit our website holidayhomesbosnia.ba, choose your destination, select your preferred property, and follow the easy booking steps. For any assistance, our Customer Support team is ready to help.
Modifications to your reservation, such as changing dates or adding guests, may be possible depending on availability. Contact our Customer Support team, and we’ll do our best to accommodate your request.
For emergencies, we have a 24/7 support line. Call us at +387 62 091 646, and our team will assist you promptly.
Pet policies vary by property. Some accommodations are pet-friendly, while others may not permit pets. Check the property listing for specific information, and feel free to reach out to us for assistance in finding a suitable option.
